Getting in touch with your Instructor is easier than ever! Have you ever been working on homework for one of your classes and needed to get in contact with your instructor about a question you have?
We’ve recently introduced some new technologies to the online classrooms that make it easier than ever to communicate with your instructor. Here are some of the tools available to you:
Email, Phone, and Office Hours:
The ‘Meet Your Instructor’ section of class shows your instructor’s email address, phone number, and office hours. Instructors are required to respond to student emails and phone calls within 24-48 hours and hold 3 office hours per week. If you don’t have access to your online class and need to email your instructor, please remember your instructor’s email will be the first initial of their first name and full last name (ex. bjames@msbcollege.edu).
Pronto:
New to online this quarter, Pronto is an online instant messaging tool that allows you to communicate with your instructor and fellow students spontaneously. This is a great tool if you have a quick question for your instructor or want to get in touch with one of your classmates to discuss a team project or assignment. One of the great features of Pronto is that each quarter, your contact list will automatically be updated based on what classes you are enrolled in. Plus, you don’t need to be logged in to class to contact anyone. See directions in Jodie's Tech Tip, and it is a very quick and easy download to complete.
Elluminate Live!:
This web-conferencing tool is a new feature to online courses this quarter as well. Elluminate Live is a great tool for real-time discussions. During Elluminate sessions, you can talk directly with your instructor and fellow students while watching a presentation or problem being solved on the whiteboard. This quarter, Elluminate has been used for individual/team project presentations in SS140 Interpersonal Relations and tutoring sessions in NS116 College Algebra I. All you need to participate is a pair of headphones with microphone capabilities and a good internet connection.
(Special Note: Technically, a mic isn’t necessary in order to participate.)
It's important to remember that if you have questions, your instructor is here to help! Don’t be afraid to reach out and ask for help. It’s now easier than ever to do so.
Brian James
Dean of Faculty
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We’ve recently introduced some new technologies to the online classrooms that make it easier than ever to communicate with your instructor. Here are some of the tools available to you:
Email, Phone, and Office Hours:
The ‘Meet Your Instructor’ section of class shows your instructor’s email address, phone number, and office hours. Instructors are required to respond to student emails and phone calls within 24-48 hours and hold 3 office hours per week. If you don’t have access to your online class and need to email your instructor, please remember your instructor’s email will be the first initial of their first name and full last name (ex. bjames@msbcollege.edu).
Pronto:
New to online this quarter, Pronto is an online instant messaging tool that allows you to communicate with your instructor and fellow students spontaneously. This is a great tool if you have a quick question for your instructor or want to get in touch with one of your classmates to discuss a team project or assignment. One of the great features of Pronto is that each quarter, your contact list will automatically be updated based on what classes you are enrolled in. Plus, you don’t need to be logged in to class to contact anyone. See directions in Jodie's Tech Tip, and it is a very quick and easy download to complete.
Elluminate Live!:
This web-conferencing tool is a new feature to online courses this quarter as well. Elluminate Live is a great tool for real-time discussions. During Elluminate sessions, you can talk directly with your instructor and fellow students while watching a presentation or problem being solved on the whiteboard. This quarter, Elluminate has been used for individual/team project presentations in SS140 Interpersonal Relations and tutoring sessions in NS116 College Algebra I. All you need to participate is a pair of headphones with microphone capabilities and a good internet connection.
(Special Note: Technically, a mic isn’t necessary in order to participate.)
It's important to remember that if you have questions, your instructor is here to help! Don’t be afraid to reach out and ask for help. It’s now easier than ever to do so.
Brian James
Dean of Faculty




